Okay....so its been a while since I've shared my thoughts with Cyberspace. Who knows what nano particles vibrate in other universes as a result of this submission?
Speaking of universes.....I just returned from my rapid insertion training into the toolsets of Business Objects (an SAP Company) in Vancouver.
Despite weathering the 0°c (+/-2) temperatures for a week (quite an accomplishment for a long time Miamese), the city and surroundings are very nice, and I actually was able to reinitialize my parallel skiing capabilities.
So....getting round to the subject matter....during this training of approx. 30 solution engineers the BOBJ crew asked the Sappers the question..."What is Business Intelligence"?
A well polished answer eventually came from the crowd of very astute and proven SE's...something to the tune of "bringing the right information...to the right people....at the right time..." and also something like..."thereby making information...ACTIONABLE".
Bush must be speaking to our folks because I can't count the number of times I've heard him repeat Gen'l. BetrayUS...I mean "Petrayus'" words....."Actionable Intelligence". Perhaps he really meant "re-actionable Intelligence".
After such a brandished and excellent corporate response I volunteered an alternative explanation with somewhat dissipated response....."The word Intelligence...according to Webster's meaning...is..the ability to learn or understand..or in other words "Reason"....and well the word "Business" is all about making money, or commercial trade. In my opinion....too much emphasis is placed upon making people 'actionable' by delivering information to them via alerts....portals....emails...etc, rather than understanding the critical value adding processes involved in a particular business unit and understanding or "reasoning" what conditions and status of the process are... in order to automatically manage and optimize the process via intelligence and feedback as well as the cumulative knowledge of human experts having managed such processes and particular work steps by way of their management procedures and datasources.
In other words...why not make it less "Human Centric".
This thought pattern is similar to how we currently manage to transport Millions of people daily around the world in commercial aircraft handling various phases of "The human Transport business". The most critical business process after operations, maintenance, reservations & bookings, collections, flight services, ....and many others...is....."flying the plane safely from point A to B".
Although most passengers that travel now-a-days believe the pilot & co-pilot along with the flight engineers actually fly the planes....any seasoned traveller who's had a casual conversation with a pilot will tell you that for the most part....planes can take off and land as well as keep to the flight program in a very automated way. Alerts for the most part...."are for and when operating outside of established parameters".
With so much emphasis being placed upon SOA "Service oriented Architecture, and SaaS "Software as a Service"....or in other words "Plug & Pay" value adding business processes....wouldn't you think that a bit of "Business Intelligence" might be an additional "Value Add" that customers would be willing to pay for? Specially if you're purchasing the cumulative "best practise" not of industries but of human beings?
Well...enough of a rant on the evils of the "Product Lifecycle philosophy" or the greedy milking by current day "robber-barons" of the unknowing masses of consumers with irrelevant but seemingly appealing technologies, only to upsell them so many weeks into the future with the new feature sets we failed to have available yet...